CCTV Service Engineer - Brightred Recruitment

Job Title: CCTV Service Engineer

Job Reference: BR_3188

Location: Remote: London, South, Midlands

Salary: £35K

CCTV Service Engineer: due to growth within the company we are seeking a CCTV Service Engineer to provide technical support (on and off-site) to our client base across the London, south and midlands.


The CCTV Service Engineer will:

  • Carry out fault diagnosis, repair, test and maintain CCTV Access Control and Intruder equipment
  • Respond to customer call-outs;
  • Evaluate and resolve problems;
  • Assist with the installation of equipment, surveying and commissioning sites
  • Provide advice and guidance to customers
  • Monitor the performance of products
  • Assist the service admin team to provide customers with regular reports
  • Develop and maintain relationships with customers;
  • Be an active part of the On Call Rota


Success Criteria: The successful CCTV Service Engineer will have a proven record of engineering service support and working experience of performing PM work in the CCTV, Access Control and Intruder industry.


Essential Experience and Professional Qualification Requirements for the role of CCTV Service Engineer:

  • Maths and English GCSE
  • Computer skills incl. use of Excel, management of IP systems
  • Passed ECS Health and Safety Assessment
  • IPAF Qualified
  • City and Guilds/ NVQ/ HNC Electrical and/ or mechanical engineering qualifications
  • Relevant Security industry product and manufacturer training qualifications/ courses
  • Good timekeeping and appearance
  • Organised and positive attitude
  • Attention to detail
  • Good customer relations skills/ ability to communicate professionally at all levels
  • Self-starter
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