Junior Tech Support - Brightred Recruitment

Job Title: Junior Tech Support

Job Reference: BR_3233

Location: Washington, West Sussex

Salary: £22K-£24K + benefits

An exciting opportunity to join a fast-growing multi award winning technology company as a Technical Trainee as part of the Technical Operations Team.  The role will be split between providing IT support to our client’s team and learning how to become a telecoms support engineer.  This is an excellent development opportunity to train in networking, applications and communications technology.

The main duties and skills in the Junior Tech Support role include:

  • Work with customers to understand and log technical issues
  • Work with our client’s technical specialists to resolve customer issues and provide customer support
  • Develop networking, applications and communications technology skills with the long-term goal of becoming a junior support specialist
  • Provide IT support to staff with desktop/Office 365/local network related issues
  • You will be a team player, be career-minded with great interpersonal skills
  • You will have a passion for technology and great customer service

Desirable skills & experience include:

  • Interest in Telecoms desirable
  • Previous experience in a customer service position
  • Windows 10/11 & Office 365 experience
  • Previous IT or networking skills will be an advantage

This is an office based role and candidates must own transport due to the rural office location.

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