IT Automation is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems.
Automation software operates within the boundaries of those instructions, tools, and frameworks to carry out the tasks with little to no human interference. With fewer errors, higher output and lower costs – no salaries, illnesses or vacations – the benefits of automating standard processes are obvious, and companies can operate more efficiently and more profitably.
In the digital age, organisations that automate will remain competitive & drive new value.